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Airport Baggage Handling

Optimizing Baggage Handling Operations

Driving Smarter Baggage Handling Operations

Modern airport baggage handling operations depend on more than
automation alone. Keeping bags moving efficiently requires people,
systems, and information to work together when unexpected events occur.
As passenger volumes continue to grow and skilled labor becomes harder
to find, airports, airlines, operations and maintenance teams, TSA
personnel, and system integrators need solutions that improve visibility,
accelerate response, and keep operations moving.
IGear's connected digital platforms help bridge the gap between
operational events and coordinated action, working alongside your
existing baggage handling systems to provide the right information,
connect the right people, and improve operational response.

Keeping Baggage Operations Moving

The following video provides a high-level overview of how IGear's digitalplatforms help improve baggage handling operations.See how SQUEAKS®, One-Source™, CONNECT, and the MicrosoftTeams Add-on work together to create a more connected, responsive,and efficient operation by delivering operational awareness, contextualinformation, and coordinated communication across airport teams
ControlTouch IGear Partner

ControlTouch IGear Partner

how IGear and ControlTouch's technologies work together to improve baggage handling operations
A PDF version of this video on how these technologies work together to optimize baggage handling operations, ....

Airport Baggage Handling Systems Face Significant Challenges

Even the most advanced baggage handling systems can experience operational disruptions. Common challenges include:
Increased Bag Traffic
With the rise in air travel, airports must handle a higher volume of baggage, which can lead to congestion and delays.
Lost or Misrouted Bags
Ensuring that each bag reaches its correct destination is a complex task. Misrouted or lost baggage can cause frustration for passengers and operational headaches for airports/airlines.
Security Concerns
Baggage must be thoroughly screened for security threats. This process needs to be efficient to avoid delays while ensuring passenger safety.
Baggage Jams
Mechanical issues or system failures can cause baggage jams, leading to delays and potential damage to luggage.
Technological Integration
Implementing and maintaining advanced technology for tracking and handling baggage requires both application and information technology expertise.

Built to Complement Your Existing Technology

IGear platforms are designed to complement, not replace, your existing baggage handling systems
Using open architecture principles, IGear integrates with your current technology ecosystem to extend operational visibility, coordinate response, and improve communication across airport operations.

Our Platforms

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CONNECT is the integration foundation of the IGear Operational Platform, providing open, reliable, and maintainable connectivity between operational technologies, business systems, applications, and data. 

The Integration Foundation for
Modern Industrial Operations 

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One-Source delivers operational knowledge, digital work instructions, visual management, dashboards, and standardized work that help people make informed decisions with confidence. 

Operational Knowledge for
Better Decisions 

Coordinated Operational Response 

SQUEAKS® transforms operational events into coordinated action through intelligent workflows, notifications, escalation, collaboration, accountability, and guided response. 

How Airport Teams Benefit

IGear helps different teams respond faster and work more effectively throughout baggage handling operations.

Airline Operations

Receive automated notifications when downtime exceeds defined thresholds or repeated faults occur in specific baggage handling areas. Escalations and response history are delivered directly within Microsoft Teams.

Airport Operations

Standardize operational response using configurable workflows that guide personnel through resolution steps, automate escalations, and improve coordination across departments.

Operations & Maintenance Teams

When equipment failures occur, immediately notify the appropriate responders while providing access to troubleshooting procedures, drawings, training videos, and other contextual resources needed to resolve problems faster.

Turning Events Into Action

Unexpected events can quickly impact baggage handling performance.
The following illustration demonstrates how SQUEAKS helps reduce
response times by automatically notifying the appropriate personnel,
providing contextual information, coordinating communication, and
ensuring every issue is tracked through resolution.

Training-on-Demand

One-Source makes operational knowledge immediately available to
frontline personnel.
Training videos, procedures, equipment documentation, drawings, and
other critical resources can be embedded directly within SQUEAKS
notifications, giving responders the information they need at the moment
they need it, helping resolve issues faster while improving consistency and
reducing downtime
Training On Demand Video ControlTouch + IGear

Training On Demand Video ControlTouch + IGear

How To
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Contact Us Today.

Office: 502.423.0999
Toll Free (USA/Canada): 1.800.407.0458
International: 1.813.882.5809

8016 Vine Crest Avenue
Louisville, KY 40222

 

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