At SQUEAKS we provide manufacturing software
products and platforms for global manufacturing companies and industrial OEMs.
Our software products assist our customers in
achieving strategic business objectives for production efficiency, quality improvement, cost reduction, process control, along with team messaging and collaboration.
SQUEAKS gives you the power to personalizes the information your receive, making it easy to find the answers you want. With SQUEAKS, you receive only the information that is important to you!
Trust us with your communication platform like many other well-known companies have.
SQUEAKS is located in Louisville, Kentucky.
LEARN MORE
At SQUEAKS we provide manufacturing software
products and platforms for global manufacturing companies and industrial OEMs.
Our software products assist our customers in
achieving strategic business objectives for production efficiency, quality improvement, cost reduction, process control, along with team messaging and collaboration.
SQUEAKS gives you the power to personalizes the information your receive, making it easy to find the answers you want. With SQUEAKS, you receive only the information that is important to you!
Trust us with your communication platform like many other well-known companies have.
SQUEAKS is located in Louisville, Kentucky.
LEARN MORE
LEARN MORE
At SQUEAKS we provide manufacturing software
products and platforms for global manufacturing companies and industrial OEMs.
Our software products assist our customers in
achieving strategic business objectives for production efficiency, quality improvement, cost reduction, process control, along with team messaging and collaboration.
SQUEAKS gives you the power to personalizes the information your receive, making it easy to find the answers you want. With SQUEAKS, you receive only the information that is important to you!
Trust us with your communication platform like many other well-known companies have.
SQUEAKS is located in Louisville, Kentucky.
LEARN MORE
At SQUEAKS we provide manufacturing software
products and platforms for global manufacturing companies and industrial OEMs.
Our software products assist our customers in
achieving strategic business objectives for production efficiency, quality improvement, cost reduction, process control, along with team messaging and collaboration.
SQUEAKS gives you the power to personalizes the information your receive, making it easy to find the answers you want. With SQUEAKS, you receive only the information that is important to you!
Trust us with your communication platform like many other well-known companies have.
SQUEAKS is located in Louisville, Kentucky.
LEARN MORE
LEARN MORE
LEARN MORE
LEARN MORE
LEARN MORE
LEARN MORE
LEARN MORE
Best-Fit Responder
Match every incident with the right expertise.
SQUEAKS analyzes incident context and responder profiles to
recommend the person best suited to take action – helping you
reduce response time and improve outcomes.
Better recommendations.
Smarter assignments.
Faster resolution.
SQUEAKS Best-Fit Responder uses incident context and responder profile
information to recommend who is best suited to respond – so you can engage the
right expertise sooner.
How Best-Fit Responder Works
SQUEAKS compares incident context with responder profile context to recommend
the person best suited to take action.
Incident
Context
When an incident is
created, SQUEAKS
evaluates key details
about the situation.
-
Type & classification
-
Severity level
-
Affected asset or equipment
-
Location
-
Operational impact
-
Time of occurrence
& shift
Responder
Profile Context
SQUEAKS evaluates
available responder
information.
-
Shift & availability
-
Area or location responsibility
-
Asset familiarity & ownership
-
Qualifications & authorizations
-
Skills & experience
-
Incident specialities
Best-Fit
Recommendation
SQUEAKS recommends the responder whose availability, responsibilities, and expertise best match the incident.
-
Respond the recommendation
-
Consider operational needs
-
Make the final assignment
Intelligent Matching.
Informed Assignments.
SQUEAKS analyzes both the incident and the people available to respond then
recommends who is best suited to take the incidents
Why Best-Fit Responder Matters
Reduce
Response Time
Engage the right person
sooner the first time to address
issues quickly
Prevent
Reassignment
Avoid sending incidents to the wrong person
and eliminate unnecessary
back-and-forth
Improve
Accountability
Create clarity around ownership and strengthen
follow-through
from start to finish
Support Better
Escalation
Use severity, impact, and availability to escalate at the right
time to the right
people
Match The
Right Expertise
Connect incidents
to people with the right skills, authorizations,
and asset
knowledge
Reduce Operational
Downtime
Minimize delays
help keep
operations running
by resolving
issues faster
Built for the Way You Operate
Best-Fit Responder uses configurable matching criteria that reflect your organization’s
structure, teams, responsibilities, and the way you respond to incidents.