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 Response Orchestration Platform 

 Coordinate The Right Response 

  Manage operational response from

identification through resolution.

Ensure Something Gets Done.

SQUEAKS - Incident Response Management Video FINAL

When operational events occur, organizations need more than notifications.
They need a structured, accountable response process that helps ensure the right people
take the right actions at the right time. 

SQUEAKS helps organizations manage operational response
from identification through resolution. 

The Response Gap

Most industrial organizations already have systems that detect problems and
generate alerts. The challenge is what happens next. 

Operational response is often managed through inconsistant phone calls,
emails, text messages, spreadsheets, and manual follow-ups. This can create delays,
unclear ownership, inconsistent escalation, and limited visibility into
whether issues are actually being resolved. 

SQUEAKS helps organizations move beyond simple
notifications by coordinating the entire operational response process
from identification through resolution. 

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Coordinate the Right Response 

SQUEAKS helps organizations ensure operational events are managed
consistently, efficiently, and with clear accountability throughout the entire incident lifecycle. 

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Drive Resolution

Built-in visibility, accountability, and reporting help organizations reduce downtime, improve response performance, and continuously improve operations. 

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Coordinate the Response 

SQUEAKS manages notifications, responder assignment, workflows, escalations, collaboration, and ownership throughout the response process. 

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Detect the Issue 

Operational events, alarms, and incidents can originate from machines, systems, applications, operators, or enterprise platforms. 

SQUEAKS Answers the Question: 

“What Happens Next?” 

SQUEAKS helps organizations coordinate operational response
across the entire incident lifecycle.

01

02

03

04

05

06

07

Event Detected

Right People

Notified

Ownership
Assigned

Response In

Progress

Escalations

Issue

Resolved

Performance

Measured

Built to Coordinate Operational Response

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Deliver real-time notifications and operational alerts to the appropriate personnel based on operational events, workflows, escalation rules, or response requirements.

Notifications

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Identify and recommend the responder best suited to address the issue based on skills, availability, schedules, severity, or operational context.

Best-Fit Responder

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Manage incidents from identification through resolution with ownership tracking, status visibility, and lifecycle coordination.

Incident Management

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Provide guidance throughout the response process with configurable workflows and real-time progress tracking.

Workflow Guidance

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Escalations &

Accountability

Ensure unresolved incidents receive the appropriate attention through automated escalation rules, response tracking, and accountability visibility.

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Measure response performance, identify operational trends, analyze delays, and support continuous improvement through built-in and custom reporting.

Reporting & Analytics

Improve Operational Performance

SQUEAKS delivers operational benefits that help organizations respond faster,
improve accountability, and reduce downtime. 

Faster

Response

Reduced

Downtime

Improved

Accountability

Greater

Visibility

Better

Coordination

Continuous

Improvement

When response is coordinated, operations run better. 

Measurable Operational Impact 

Operational response performance has a direct impact on downtime,
productivity, and operational continuity. Organizations using SQUEAKS have
measured significant improvements in response time, coordination,
and incident management performance. 

Case Study:

A leading auto manufacturer conducted a study on SQUEAKS and measured

the time savings it delivered across their plant. Here’s what they found:

 

Average Savings With SQUEAKS

$32,000 per Incident

Average Cost of Downtime.

$32,000/min

Reduced MTFR
(Mean Time For Response)

From 140s - 80s

Operational Teams Trust SQUEAKS

"Squeaks reacts instantaneously to cost events through intelligent

  workflows providing us a savings in labor and reduction in downtime.  

​

  Digital business rules driven by IOT connections to our equipment

  directs Squeak workflows automatically based off the event type!"

- Gary Stinnett,

  Corp Lead Manufacturing Engineer,

  North American Lighting 

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How To
Get Started:

Your time is valuable, so we only ask for 15 minutes…

1

2

3

Book a 15 Minute Discovery Call

Schedule a Demo

Get Started in Your Plant

Part of the IGear Operational Platform 

At IGear, we believe operational excellence requires more than visibility.
It requires connecting information, enabling better decisions, coordinating faster
responses, and continuously improving performance. 

 

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CONNECT is the integration foundation of the IGear Operational Platform, providing open, reliable, and maintainable connectivity between operational technologies, business systems, applications, and data. 

The Integration Foundation for
Modern Industrial Operations 

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One-Source delivers operational knowledge, digital work instructions, visual management, dashboards, and standardized work that help people make informed decisions with confidence. 

Operational Knowledge for
Better Decisions 

Coordinated Operational Response 

SQUEAKS® transforms operational events into coordinated action through intelligent workflows, notifications, escalation, collaboration, accountability, and guided response. 

Reporting & Analytics

Operational Insight for Continuous Improvement 

Integrated throughout the IGear Operational Platform, Reporting & Analytics transforms
operational information, workforce activity, and response history into actionable insight that measures performance,

identifies trends, and drives continuous improvement. 

Helping Industrial Organizations Operate More Effectively

Trusted By The Best In Manufacturing

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Know Sooner. Act Faster.

Contact Us Today.

Office: 502.423.0999
Toll Free (USA/Canada): 1.800.407.0458
International: 1.813.882.5809

8016 Vine Crest Avenue
Louisville, KY 40222

 

© 2026 IGear, LLC 

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