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SQUEAKS+ONE-SOURCE

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Reduce the time between
an event and decision-making

When unexpected events happen, SQUEAKS shortens response times and helps employees succeed/win.  When integrated with One-Source, productivity increases as valuable information organized in the One-Source resource library is easily embedded in a SQUEAKS message.

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The One-Source resource library organizes and catalogs information in one place – making it easy for SQUEAKS to grab what’s appropriate based on a given event and get it to the right person in a synchronized fashion. 

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Combined, these platforms eliminate the time wasted by employees trying to find the most up-to-date documentation to troubleshoot a given problem or complete a countermeasure report that tracks actions taken to address a given problem, for example.

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Not only do employees know that there’s a problem, but they are immediately informed about how to fix it.  We call this training-on-demand.  

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Given the shortage of skilled workers, training-on-demand helps first responders be more effective and cover more ground by marrying-up training videos, problem resolution documents, drawings and other helpful sources of information with the SQUEAK messaging platform.  

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After solving the problem, employees can enter comments, input additional data and capture root cause analysis to build on best practices.

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In addition, you can manually share (Squeak out) a Source from the One-Source library or an entire Board if you see a concerning trend on a dashboard or a specific KPI going south.  Once squeaked-out, as expected, workflows, escalation rules, and a digital trail of every action taken regarding a concerning Source (PowerBI, Excel, etc.) apply – creating the same sense of urgency and accountability measures associated with SQUEAKS.

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